Privacy Policy

Last updated: September 29, 2026

Barcelo & Associates Insurance Agency ("we," "us") respects your privacy. This policy explains what we collect through this website and by text message, how we use it, and your choices.

Information we collect

When you contact us or use the chat window, we collect the information you give us, such as your name, mobile phone number, email address and the type of coverage you ask about. We may also receive basic technical information such as your browser type and pages visited.

How we use it

We use your information to respond to your request, prepare quotes, contact you about your request, send appointment reminders and service updates, and improve our service. If you opt in to text messages, we use your mobile number to send the messages described in our Terms & Conditions.

Sharing

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share information only with service providers who help us operate our business (for example, our messaging and customer-management software), only as needed to provide those services, or when the law requires it.

Text messaging

Text messaging is optional. You can opt out at any time by replying STOP. Reply HELP for help. Message and data rates may apply.

Retention and security

We keep your information only as long as needed for the purposes above or as the law requires, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You may ask us to update or delete your information, or stop contacting you, by calling (713) 680-0078 or writing to the address below.

Contact us

Barcelo & Associates Insurance Agency
1235 North Loop W, Ste 1010, Houston, TX 77008
(713) 680-0078